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In the Discovery phase, we work closely across teams through workshops, conversations and collaborations, and identify the most appropriate people to engage with. We’ll review existing systems, standards and governance to find what works and what doesn’t so that we can build on what our clients currently have, and draw upon their existing knowledge and skills.

We ensure ways of working and communication are suited to the organisation and its people and are clear and transparent throughout, whether that’s through daily standups or team-wide comms through Slack.

We’ve developed reliable methods for carrying out research remotely too, shifting to use virtual walls, collaborative digital tools, and a variety of remote research methods. This ensures our Discovery streams – both technical and user-focused – are aligned from the start, enabling closer collaboration and better understanding of the landscape our clients work in.

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We’d love to hear from you about your project. Our friendly, experienced team can help you connect the dots – whether you already know what you want, or want more information about our products and services.