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QA Team Leader

Responsibilities of a team leader include decision-making, reporting, coaching, mentoring, developing the team’s skills and managing conflict. You will play a pivotal role in developing and coaching team members by leading regular and open communication and providing constructive feedback; you will be key in identifying team goals and assessing progress.

The QA Team Leader role plays an important part in our company’s product development process. You will be responsible for the implementation of an Automated Testing strategy, conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective.  You will  be driving the quality of our products, by designing and implementing tests, debugging, defining corrective actions and most importantly, driving the Helastel QA Strategy forward. You will also track quality assurance metrics using Helastel’s Quality Model for QA.

Job purpose

  • Effectively manage performance of the team ensuring issues are identified and escalated
  • Maximisation of team efficiency and output
  • Ensure teams adhere to technical deliverables and expected quality standards
  • Implement, document and continuously improve the Helastel Automated Testing strategy and provide relevant training to the team

Key responsibilities

  • Responsible for the performance and output within your team, and for escalating issues or concerns to the Head of Engineering where required
  • Responsible for ensuring the team have sufficient levels of work, timesheet coverage and billable time percentage
  • Able to set clear, achievable goals and objectives to maintain and improve upon quality standards for your team, responsible for keeping these under regular review with each team member and addressing any concerns or issues quickly and constructively
  • Interact with product management, project management and development teams to develop a strong understanding of the project and QA objectives
  • Design and create test conditions, test data and test scripts to address business and technical use cases
  • Use existing tools and techniques to execute test cases and build/script new tools for performing testing/validation function
  • Develop and lead the automation strategy/effort and generate scripts to perform automated testing cycles using Selenium
  • Design, execute and analyse automation test scripts & test results for Web applications, iOS, Android & Windows Phone apps
  • Estimate time and resources required to perform testing within defined timescales
  • Work with software engineers to help them understand quality standards and contribute to the testing effort through automated testing

Behaviours and qualities

  • Highly effective communicator and collaborator
  • Ability to lead by example to inspire and motivate others
  • Well developed organisational and planning skills, focused on delivering on individual, team and company commitments
  • Deadline-driven with excellent time management skills and a high level of attention to detail
  • Motivated, innovative, customer focused and have a positive ‘can do’ attitude
  • IT literate with good reporting and presentation skills
  • Works autonomously, taking ownership for personal and team delivery and outcomes
  • Continuously develops and applies professional technical knowledge to drive excellent organisational performance



  • Knowledge of web, mobile and desktop software QA processes
  • Knowledge of QA methodologies that cover regression testing, ad hoc testing, functional testing, user interface testing, integration testing, performance testing and security testing
  • Extensive professional experience in software QA testing and QA automation
  • Experience in writing, executing and monitoring automated test suites using a variety of technologies such as Selenium, Java
  • Thorough understanding of automated QA processes
  • Experience with Continuous Integration systems (e.g. Gitlab, Jenkins or similar)
  • Experience with Apple hardware and software

Salary range

  • £40,000 – £45,000
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