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Project Delivery Manager (PDM)

As a Project Delivery Manager you will be given responsibility for delivering a number of assigned projects ensuring they are planned and delivered in line with the contractual obligations. You will be the primary business contact for clients throughout the lifetime of a project and will work to build and maintain successful relationships with customers. As part of our project commitment at Helastel you will work to create a positive collaborative customer journey.

Additionally, you will help shape and grow the Project Management practice, as well as working to create and maintain motivated teams within Helastel.

Key responsibilities

  • Take responsibility for driving projects forward throughout all phases of the project lifecycle in order to meet or, where possible, exceed contractual obligations.
  • Take responsibility for projects being delivered on time and on budget
  • Engage with the project’s key stakeholders, ensuring that each stakeholder understands what their contribution needs to be in a timely fashion and communicate how they will deliver their area of responsibility 
  • Produce regular project progress reports for internal teams and client stakeholders
  • Lead regular project review sessions, ensuring proactive management of the allocated technical teams within the project team to help communicate upcoming, forecasted or potential risks and issues
  • Maintain and communicate the project Risks, Issues, Assumptions and Dependencies and support the communication of status changes with the team and wider stakeholders
  • Collaborate internally with sales and technical colleagues to ensure new commitments are deliverable and appropriate costs are considered and planned for
  • Work closely with the Support Delivery Team on ongoing support work to maintain continuous knowledge of client status, identifying potential issues and opportunities as and when they arise 
  • Assist with pre-sales client development refining estimates and working with the commercial team to shape expectations for new business


  • University education or equivalent industry experience
  • Minimum of 3 years project management experience working in the software delivery or web design industries
  • Experience in managing projects using both Agile and Waterfall methodologies
  • Demonstrable experience of data analysis
  • Commercial awareness with regard to costing of projects and their business impact
  • Experience of managing offshore teams.


  • £42,000 – £48,000
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